This Privacy Policy is provided by Prochaete Innovations Limited (“Prochaete” or “we” or “us“). We are a ‘controller’ for the purposes of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018 (collectively the “Data Protection Laws“). This Privacy Policy applies to the personal data we collect through the use of our website and responding to general enquiries. We take your privacy very seriously and ask that you read this Privacy Policy carefully as it contains important information about our processing and your rights.
If you would like this Privacy Policy in another format (for example: audio, large print, braille) please contact us at the details below:
Email: Using the “Contact Us” section of our website (details below)
Address: Atlantic House, Oxleasow Road, Redditch, B98 0RE
Website: https://www.prochaete.com
We may change this Privacy Policy from time to time. We will alert you on our website https://www.prochaete.com when changes are made.
General Enquiries – When you contact us for general enquiries we collect your name, contact details and information regarding your query.
We use your personal data for the following purposes listed in this section. We are allowed to do so on certain legal bases (please see section “HOW IS PROCESSING YOUR DATA LAWFUL” for further detail).
Personal Data processed |
Purpose |
Legal Basis |
General Enquiries |
Respond to your request for information about our products. |
Legitimate Interest |
Furthermore, we will process your personal data for the following purposes:
We are allowed to process your personal data based on the following legal bases for the purposes explained in the previous section “WHY DO WE PROCESS YOUR PERSONAL DATA”:
You can object to processing that we carry out on the grounds of legitimate interests. See the section “YOUR RIGHTS” to find out how.
The following categories of personal data will be kept for the following periods. Data we process |
How long this will be held for |
General Enquiries |
One month after the enquiry has been resolved |
As a data subject, you have the following legal rights under the Data Protection Laws in relation to your personal data . You can exercise these rights free of charge, by contacting us (please see section “How to contact us”). We will respond to any rights that you exercise within a month of receiving the request unless the request is particularly complex, in which case we will respond within three months.
Your Data Protection Rights |
What Does This Mean? |
1. Right of access |
You have the right to obtain access to your personal data we process and certain other information (similar to that provided in this Privacy Policy). To help us find the information, please give us as much information as possible about the type of personal data you would like to see. |
2. Right to rectification |
You are entitled to have your information corrected if it is inaccurate or incomplete. |
3. Rights to ask us to stop contact you with direct marketing |
These rights are not applicable as we will not contact you for any marketing purposes. |
4. Rights in relation to automated decision making |
These rights are not applicable as we do not carry out any automated decision making. |
5. Right to erasure |
This is also known as the ‘right to be forgotten’ and enables you to request the deletion or removal of your information where: You do not believe that we need your data in order to process it for the purposes set out in this Privacy Policy; If you had given us consent to process your data, you withdraw that consent and we cannot otherwise legally process your data; You object to our processing and we do not have any legitimate interests that mean we can continue to process your data; or Your data has been processed unlawfully or have not been erased when it should have been. |
6. Right to restrict processing |
You have rights to ‘block’ or suppress further use of your information. When processing is restricted we can still store your information, but may not use it further. You may request that we stop processing your personal data temporarily if: You do not think your data is accurate. We will start processing again once we have checked whether or not the data is accurate; The processing is unlawful but you do not want to erase your data; We no longer need the personal data for our processing, but you need the data to establish, exercise or defend legal claims; or You have objected to the processing because you believe that your interests should override our legitimate interests. |
7. Right to data portability |
You have rights in certain circumstances to obtain and reuse your personal data for your own purposes across different services. |
8. Right to object to processing |
You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing. |
9. Right to withdraw consent |
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (for example, by clicking “unsubscribe” at the bottom of the email newsletter). |
You may be entitled to compensation for damage caused by contravention of the Data Protection Laws.
It is important that you ensure you have read this Privacy Policy. If you do not think that we have processed your data in accordance with this Privacy Policy, you should let us know as soon as possible. You also have the right to complain to the Information Commissioner’s Office. Information about how to do this is available on its website at www.ico.org.uk.
Atlantic House, Oxleasow Road,
East Moons Moat, Redditch B98 0RE, United Kingdom
+ 44 (0) 1527 460 460
info@prochaete.com